Offering so many fabric collections all fabrics are purchased when you order. Each item is custom made to order for your pet in approximately 7 weeks. Please Note: Production time for all orders is approximate and can vary during this time. Sorry rush orders not available. CURRENT UPDATE: I am about 30 days off my normal schedule mentioned above as I have been experiencing shipping and delivery delays from my fabric supplier here in the US. Some fabric collections are taking longer as reprint dates are being delayed during this pandemic. Thank you for supporting my small business and for your extended patience and understanding during these unprecedented times!
After you submit an order you will receive an order confirmation email. Please double check this to make sure the order details and shipping information is correct. A USPS tracking number will be provided when your order is complete so you know your purchase is on the way. We use the USPS with tracking for all packages. Worldwide delivery. International Clients: VAT, Customs Fees, Duties are the sole responsibility of the buyer and are not included in the price.
All products are custom made to order. We do not offer exchanges or refunds. Once we receive your order, your account is charged at that time and we purchase your fabric request. Be sure to order correctly as once we order your fabric request we cannot exchange or return it.
Fabric is not chewproof to our dogs that can chew rawhide bones with little effort. If you think your pet may chew on fabric, only allow them to have it when you are around to teach otherwise as a safety precaution.
Fabric colors can look very different over a computer monitor. Some fabrics appear off white when they are white as an example. If you are looking for a specific color for your home, feel free to contact us before ordering for color clarification on any of the fabric collections.
Bed Covers (bed covers no longer available for purchase effective 10/26/20) machine wash and tumble dry. Certain cotton fabrics shrink more than others. We make those bed covers larger where needed to accommodate for some shrinkage.
Crate Covers are precisely made to fit the crate. Spot clean as machine washing and drying will cause cotton to shrink and it will no longer fit the crate. If you find you need a more thorough cleaning some have dry cleaned the crate covers, though, we recommend you consult with a dry cleaning specialist.
1D Fabrics for CRATE COVERS: Some fabric collections like Summer Flamingo are 1D meaning the design is going in only one direction. The crate covers are designed where one of the large or length (L) side panels would have the design upside down. If you plan to have one large side of the crate against the wall that will hide this. If the crate will be out in the room, we recommend you select a fabric collection that is not 1D.
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