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Frequently Asked Questions

Established over a decade ago when we adopted a Great Dane puppy named Vader. We are a small family owned business offering a large variety of items to our customers! We work hard to provide unique products made from quality fabrics that are available in many sizes! Every pet bed cover and dog crate cover is handmade to order in our smoke free shop located near Lexington, Kentucky.

NEW shorter time frame! All items will be shipping in approximately 20 business days instead of 40+ business days! Business days do not include weekends or holidays.

All of our products are made to order. Once an order has been placed your account is charged at that time. Offering one of the largest fabric collections to our customers, we purchase the fabric for your custom item(s) when the paid order is submitted. Be sure to order the correct size as once we order your fabric request we cannot exchange or return it. Email any questions before ordering as we do not offer cancellations, exchanges or returns since each item is custom made to order.

Birch, Denton, Duck Canvas Natural, Mushroom and Rhino are some of the heavier weight fabrics, though, no fabric is 100% indestructible-chewproof to our dogs that can chew rawhide bones with no effort at all. If you suspect your pet may chew on fabric, only allow them to have it when you are around to teach otherwise as a safety precaution.

So there are no fabric surprises when your order arrives we suggest ordering fabric samples. Fabric colors and textures can look very different over a computer monitor. Some fabrics appear white when in fact they are off white as an example. In addition, Premier Prints offers various weights as noted below. If you would like to order samples, click on contact for more information.

Cotton/Macon/Twill - 100% cotton - 7 oz.
Linen/Laken - 87% cotton/13% - 7 oz.
Miller - 100% cotton - 8 oz.
Denton - 81% cotton/19% rayon - 9.8 oz.
Birch - 100% cotton - 9.8 oz.
Lennox/Loni - 94% cotton/3% polyester/3% metallic
Dossett/Drew - 100% cotton - Lightweight 5.5 oz.
Slub - 100% cotton - 8 oz.

Solid Canvas Crate Cover Fabrics - 9.3 oz.
Solid Duck Canvas Natural, Mushroom, Rhino - 12 oz.

We have MANY custom options! If you find the ordering process confusing feel free to contact us!

Unless we have a question regarding your order, you can expect to receive two emails from Bow Wow Beds. The order confirmation email after the order is submitted and another with the USPS tracking/dispatch number so you know your purchase is on the way. Feel free to contact us with any questions. Thank you for supporting small business!


Shipping Rates

We use the USPS with Delivery Confirmation for all packages. Shipping in the US is $10.77 for the first item. Each additional item ships at a discounted rate.

We ship worldwide! Contact us with the item(s) you would like to order and we will figure shipping to your country. We respond promptly! International disclaimer: VAT/Customs Fees/Duties are the sole responsibility of the buyer and are NOT included in the price.

CLICK HERE TO CONTACT US
or email: sales@bowwowbeds.com


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